Video surveillance – video protection at work

Video surveillance – video protection at work

Surveillance cameras are widely used in the workplace today. While these tools are legitimate for ensuring the safety of goods digital signage solution malaysia and people, they cannot lead to placing employees under constant and permanent surveillance. What rules must employers follow? What are the rights of employees?

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What provisions must be taken at the time of installing the device?

The cameras might be installed at the exits and entrances of buildings, emergency exits and traffic lanes touch digital signage. They can also film areas where merchandise or valuable goods are stored.

They must not film employees at their workstations, except in special circumstances (employee handling money for example, but the camera must film the cashier more than the cashier; warehouse storing valuable goods in which handlers work).

Indeed, in the workplace as elsewhere, employees have the right to respect for their private life.

Cameras should also not film employee break or rest areas, or washrooms. If damage is done to food distributors, for example, the cameras should only film the distributors and not the whole room.

Finally, they must not film trade union or employee representative offices, nor their access when it only leads to these premises.

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Who can view the images?

Only persons authorized by the employer, within the framework of their duties, can view the recorded images (for example: the organization’s security manager). These people must be particularly trained and made aware of the rules for implementing a video surveillance system. Access to the images must be secured to prevent everyone from viewing them.

How long should you keep the images?

The employer must define the retention period for images from cameras.

This duration has to be linked to the objective followed by the cameras. In opinion, this period does not surpass one month. As an over-all rule, keeping the imageries for some days is adequate, except in excellent circumstances, to perform the essential verifications in the event of an incident and allows any disciplinary or criminal proceedings to be initiated. If that kind of events are instigated, the images use to be then mined from the device (after recording this operation in a specific notebook) and kept for the duration of the process.

What information?

The persons concerned (employees and visitors) must be informed, by means of signs posted permanently, in a visible manner, in the places concerned, which include at least, in addition to the pictogram of a camera indicating that the place is placed under video protection:

  • The purposes of the processing installed;
  • The retention period of the images;
  • The name or position and telephone number of the data protection officer (DPO);
  • The presence of Data Protection rights ;
  • The right to lodge a complaint with the National Commission for Informatics and Freedoms (CNIL), specifying its contact details.

Company video surveillance over IP (on the Internet) consists of installing surveillance cameras in a workplace (office, store, warehouse, etc.) connected to a computer. Main advantage is digitization allows great storage flexibility and the system can be managed remotely from any computer, PDA or mobile phone with an Internet connection.